Simulated workplaceCAQA Keystone Construction and Plumbing is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
CPCCAQA KeystoneSimulated workplace
Simulated workplace
Business profile

About Keystone

To build safe, sound and compliant homes, workplaces and services for our clients while training the next generation of tradespeople.

Head office and yard, Dandenong South, VictoriaPlumbing and services depot, Geelong, VictoriaRegional site office, Traralgon, Victoria
Our story

CAQA Keystone Construction and Plumbing

Keystone Construction and Plumbing is a mid-sized builder and licensed plumbing contractor working across Melbourne's south east, Geelong and the Latrobe Valley. The construction division delivers new townhouses, small apartment buildings up to three storeys, childcare centres, retail fit-outs and school refurbishments. The plumbing and services division installs and maintains water, sanitary, drainage, gas, roof plumbing and fire services for the company's own projects and for a base of commercial, strata and government maintenance clients. Keystone also employs and trains apprentices in carpentry, plumbing, bricklaying and concreting, and hosts work placement students from partner training providers.

The business runs from a head office and materials yard in Dandenong South, a plumbing depot in Geelong and a site office in Traralgon that opens for regional projects. Work is organised into six departments: Site Operations, Plumbing and Services, Estimating and Contracts, WHS Quality and Environment, Plant Yard and Logistics, and Business Support. Construction sites operate Monday to Friday from 7:00 am to 3:30 pm with Saturday work only under a council permit. The plumbing maintenance crew runs a rostered after-hours callout service seven days a week. At any time Keystone has eight to twelve live construction projects and around 200 open plumbing work orders.

Keystone holds registered building practitioner and plumbing licences through its directors and licensed staff, and every plumbing job that requires one closes with a compliance certificate lodged with the Victorian Building Authority. The company runs an integrated management system covering safety, quality and environment, with a controlled document library, site-specific WHS management plans, safe work method statements for every high-risk construction activity, daily prestart briefings and a plant register with prestart checks. Incidents, hazards and near misses are recorded within 24 hours and reviewed weekly by the WHS committee. Internal audits run quarterly and an external certification audit runs each year.

Founded2004
Size112 staff plus a subcontractor panel of around 60 trades
IndustryResidential and commercial construction, plumbing and services
StatusSimulated entity, not registered
Values

What we stand for

Safety first

Nobody is hurt on a Keystone site. Every worker has the right to stop work when a task is unsafe and the responsibility to report what they see.

Do it once, do it right

Work is built to the plans, the National Construction Code and the relevant Australian Standards, and inspected before it is covered up.

Straight talking

Clients, subcontractors and apprentices get honest information about program, cost and problems as soon as they are known.

Grow our trades

Apprentices and placement students are given real work, close supervision and structured feedback so they finish job-ready.

Compliance

The rules we work under

The simulated business follows the real laws, standards and regulators of its industry, so the documents and scenarios reflect genuine obligations.

  • Occupational Health and Safety Act 2004 (Victoria) and WorkSafe Victoria
  • Victorian Building Authority and the Building Act 1993
  • National Construction Code and the Plumbing Code of Australia
  • Energy Safe Victoria for gas fitting work
  • Domestic Building Contracts Act 1995
  • Environment Protection Act 2017 (Victoria)

Locations (fictional)

  • Head office and yard, Dandenong South, Victoria
  • Plumbing and services depot, Geelong, Victoria
  • Regional site office, Traralgon, Victoria
Clients and partners

Who we work with

Every client and partner named on this site is invented for the simulation.

Merriwa HoldingsBayview Early Learning GroupPeninsula Strata PartnersLatrobe Regional Housing TrustEastfield Retail PropertySouthern Schools Facilities Office
Simulated workplace. CAQA Keystone Construction and Plumbing is fictional. It has no ABN, licences, premises or employees. See About this simulation.