Simulated workplaceCAQA Keystone Construction and Plumbing is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
CPCCAQA KeystoneSimulated workplace
Simulated workplace
Simulated Business Resources

For trainers and assessors

How to use CAQA Keystone Construction and Plumbing with your students, what is included, and the mapping to the Construction, Plumbing and Services Training Package.

CPC release 10.0BuildSkills Australia
What is included

One simulated business, ready for assessment

A complete fictional employer

Public site and staff intranet for one business in the industry, with its history, services, values, locations, six departments and ten named roles. Everything is fictional and labelled as such on every page.

14 controlled documents

Policies, procedures, forms, templates, a register and a plan written in controlled-document style with document codes, owners, versions and review dates. Forms and templates are fillable on screen and print to PDF.

5 working systems

Record-keeping apps with realistic seed data: table, card and board views, add, edit, delete, search, filter, CSV export and a one-click reset. Records are stored in the student's browser, so every student starts from the same seed data.

Inbox, notices and calendar

Eight work requests from managers and colleagues that point the student at scenarios, documents and systems, a notice board, and a business calendar the student can add to.

8 assessment scenarios

Role-based workplace tasks at Entry, Intermediate and Advanced level, each with context, brief, task checklist, deliverables, linked documents and systems, assessor notes and a printable evidence summary.

Mapping to current units

Every scenario is mapped to current units of competency and qualifications on training.gov.au for this training package, so trainers can align tasks to their own assessment tools.

How to use it

A typical delivery pattern

  1. Orient the class. Walk students through the home page, the departments and the people so the business feels real before any task begins. Ask them to read About this simulation.
  2. Assign roles. Students sign in as the role a scenario names (or one you choose). The choice is stored only in their browser and shapes the greeting, inbox and evidence summary.
  3. Issue the work request. The inbox message for a scenario reads like a real instruction from a manager. Students open it, follow the link to the scenario and read the brief.
  4. Work in the systems and documents. Tasks tell students which policy to apply, which form to complete and which system record to create or update. Forms print to PDF; systems export CSV.
  5. Collect evidence. The scenario page ticks off tasks and prints an evidence summary listing every record the student created or changed, their notes and the units mapped. Combine it with your own observation checklist and questions.
  6. Reset between cohorts. Each browser starts from the same seed data. A reset on the About this simulation page clears everything a student did on that device.
Unit mapping

Scenarios mapped to current units

Codes and titles were taken from training.gov.au on 10 September 2026 (Construction, Plumbing and Services Training Package, release 10.0, developed by BuildSkills Australia). The register also still lists the legacy code CPC08 as current alongside CPC; components that have not yet migrated sit under it. Mapping shows which units a scenario gives evidence towards; it is not a substitute for your own assessment mapping.

ScenarioLevelUnits of competencyQualifications
Induct a placement student and run the prestart briefing
Site Operations
EntryCPCCWHS2001 Apply WHS requirements, policies and procedures in the construction industry
CPCCOM1014 Conduct workplace communication
CPCCOM1012 Work effectively and sustainably in the construction industry
CPCCCM2012 Work safely at heights
CPC20120 Certificate II in Construction
CPC10126 Certificate I in Construction
Set out the ground floor wall frames for units 1 to 3
Site Operations
IntermediateCPCCCA3002 Carry out setting out
CPCCCA3025 Read and interpret plans, specifications and drawings for carpentry work
CPCCOM1015 Carry out measurements and calculations
CPCCCM2006 Apply basic levelling procedures
CPCCCA3004 Construct and erect wall frames
CPC30220 Certificate III in Carpentry
Diagnose and replace a failed hot water unit
Plumbing and Services
IntermediateCPCPWT3022 Install and commission water heating systems and adjust controls and devices
CPCPWT3026 Install and fit off sanitary fixtures, water services and adjust water service controls
CPCPCM2043 Carry out WHS requirements
CPCPCM2039 Carry out interactive workplace communication
CPCPWT4023 Commission and maintain hot and heated water temperature control devices
CPC32420 Certificate III in Plumbing
Estimate the covered play deck extension
Estimating and Contracts
AdvancedCPCCBC4004 Identify and produce estimated costs for building and construction projects
CPCCBC4005 Produce labour and material schedules for ordering
CPCCBC4012 Read and interpret plans and specifications
CPCCCM3005 Calculate costs of construction work
CPCCBC4009 Apply legal requirements to building and construction projects
CPC40120 Certificate IV in Building and Construction
CPC40320 Certificate IV in Building Project Support
Investigate the trestle near miss at the library refurbishment
WHS, Quality and Environment
AdvancedCPCCBC4002 Manage work health and safety in the building and construction workplace
CPCCBC4008 Supervise site communication and administration processes for building and construction projects
CPCCWHS2001 Apply WHS requirements, policies and procedures in the construction industry
CPCPCM4011 Carry out work-based risk control processes
CPC40120 Certificate IV in Building and Construction
CPC50220 Diploma of Building and Construction (Building)
Manage a failed boom lift prestart and arrange a replacement
Plant, Yard and Logistics
EntryCPCCCM3001 Operate elevated work platforms up to 11 metres
CPCCCM2005 Use construction tools and equipment
CPCCWHS2001 Apply WHS requirements, policies and procedures in the construction industry
CPCCOM1014 Conduct workplace communication
CPC20120 Certificate II in Construction
CPC20220 Certificate II in Construction Pathways
Clear and diagnose a blocked sewer drain at Harbour Court
Plumbing and Services
IntermediateCPCPDR2021 Locate and clear blockages
CPCPCM2043 Carry out WHS requirements
CPCPCM2039 Carry out interactive workplace communication
CPCPCM2045 Handle and store plumbing materials
CPCPCM2040 Read plans, calculate quantities and mark out materials
CPC20720 Certificate II in Drainage
CPC32420 Certificate III in Plumbing
Respond to a client complaint about the balcony remediation works
Business Support
AdvancedCPCCBC4024 Resolve business disputes
CPCCBC4008 Supervise site communication and administration processes for building and construction projects
CPCCBC4003 Select, prepare and administer a construction contract
CPCCBC4009 Apply legal requirements to building and construction projects
CPC40120 Certificate IV in Building and Construction
CPC50320 Diploma of Building and Construction (Management)
Qualifications

All 39 current qualifications in CPC

The business is written to suit the featured qualifications; the rest can be supported by adding scenarios, which CAQA can do on request.

CodeTitleLevelStatus here
CPC10126Certificate I in ConstructionCertificate IFeatured here
CPC20120Certificate II in ConstructionCertificate IIFeatured here
CPC20220Certificate II in Construction PathwaysCertificate IIFeatured here
CPC20720Certificate II in DrainageCertificate IIFeatured here
CPC20822Certificate II in Prefabricated Concrete Element InstallationCertificate IIAdaptable
CPC30120Certificate III in ShopfittingCertificate IIIAdaptable
CPC30216Certificate III in Signs and GraphicsCertificate IIIAdaptable
CPC30220Certificate III in CarpentryCertificate IIIFeatured here
CPC30320Certificate III in ConcretingCertificate IIIFeatured here
CPC30426Certificate III in DemolitionCertificate IIIAdaptable
CPC30620Certificate III in Painting and DecoratingCertificate IIIAdaptable
CPC30720Certificate III in RiggingCertificate IIIAdaptable
CPC30820Certificate III in Roof TilingCertificate IIIAdaptable
CPC30920Certificate III in ScaffoldingCertificate IIIAdaptable
CPC31020Certificate III in Solid PlasteringCertificate IIIAdaptable
CPC31120Certificate III in SteelfixingCertificate IIIAdaptable
CPC31220Certificate III in Wall and Ceiling LiningCertificate IIIAdaptable
CPC31320Certificate III in Wall and Floor TilingCertificate IIIAdaptable
CPC31420Certificate III in Construction WaterproofingCertificate IIIAdaptable
CPC31920Certificate III in JoineryCertificate IIIAdaptable
CPC32320Certificate III in StonemasonryCertificate IIIAdaptable
CPC32420Certificate III in PlumbingCertificate IIIFeatured here
CPC32620Certificate III in Roof PlumbingCertificate IIIAdaptable
CPC32720Certificate III in Gas FittingCertificate IIIAdaptable
CPC32820Certificate III in Fire ProtectionCertificate IIIAdaptable
CPC32920Certificate III in Construction Crane OperationsCertificate IIIAdaptable
CPC33020Certificate III in Bricklaying and BlocklayingCertificate IIIFeatured here
CPC40120Certificate IV in Building and ConstructionCertificate IVFeatured here
CPC40320Certificate IV in Building Project SupportCertificate IVFeatured here
CPC40820Certificate IV in Swimming Pool and Spa BuildingCertificate IVAdaptable
CPC40920Certificate IV in Plumbing and ServicesCertificate IVAdaptable
CPC41020Certificate IV in DemolitionCertificate IVAdaptable
CPC50220Diploma of Building and Construction (Building)DiplomaFeatured here
CPC50320Diploma of Building and Construction (Management)DiplomaFeatured here
CPC50520Diploma of Fire Systems DesignDiplomaAdaptable
CPC50620Diploma of Hydraulic Services DesignDiplomaAdaptable
CPC50722Diploma of Construction Waterproofing Design and SurveyDiplomaAdaptable
CPC60121Advanced Diploma of Building SurveyingAdvanced DiplomaAdaptable
CPC60220Advanced Diploma of Building and Construction (Management)Advanced DiplomaAdaptable
Delivery format

Delivery and LMS compatibility

Hosted web application

Runs in any modern browser on desktop, tablet or phone. No installation, no plug-ins, no student accounts. Each package has its own address, for example bsb.caqa.com.

LMS ready

Link to the whole site, a scenario or a single document from Moodle, Canvas, aXcelerate, Cloud Assess, Blackboard or any LMS that can open a web link. A SCORM wrapper that launches the site and records completion can be supplied on request.

Privacy by design

Student entries stay in the student's browser (local storage). Nothing is sent to CAQA or to any server, so no personal information is collected and no accounts are needed. Students print or export their evidence for submission.

Accessibility and motion

Keyboard navigable, screen-reader labels on controls, reduced-motion support and a visible Motion toggle on every page.

Licensing

Licensing and usage

RTO licence

Licensed to the RTO under the CAQA Resources licence agreement for use with its enrolled students and staff across all its campuses and delivery modes. Contact CAQA for pricing and reseller terms.

Intellectual property

All content, fictional entities, documents and software remain the intellectual property of CAQA. The RTO may print and adapt documents for its own delivery within the licence.

Customisation

Branding and customisation

Branding

A private copy with the RTO's own business name, colours and logo can be produced on its own address.

Content

Extra documents, scenarios, systems and staff roles can be added, and existing ones adjusted to match the RTO's assessment tools, industry partners or state requirements.

Integration

Deep links per scenario and per document, optional SCORM launch package, and evidence summaries in a format that suits the RTO's assessment records.

FAQ

Questions trainers ask

How do trainers use the Keystone site with a class?

Give each student a role from a scenario and let them work through the tasks using the document library, the inbox and the systems. The scenarios are written so that the records a student creates become the assessment evidence, and the assessor notes tell you what to look for.

How do students sign in?

Students sign in with the access details your RTO issues for the simulated workplace. Each student's records in the systems are kept under their own name so an assessor can see exactly what they entered and when.

Where are records kept and can students see each other's work?

Records entered in the five systems are stored against the student's account. By default students see the seed records and their own entries. A trainer can switch a class to a shared workspace when a group task, such as a site diary for a whole crew, needs everyone to see the same records.

How do I reset the site for a new cohort?

Use the reset option in the trainer console to return every system to its seed records. Resetting removes student entries, so export any evidence you need first. The document library, inbox, notices and calendar are not affected by a reset.

Can I customise the documents, the people or the scenarios?

Yes. Trainers can edit any document, add or rename people, change dates in the calendar and write new scenarios or adjust the tasks in existing ones. Keep unit codes and titles exactly as they appear on training.gov.au if you map new scenarios to units.

Which units and qualifications does the site support?

The scenarios map to units from the Construction, Plumbing and Services Training Package across carpentry, plumbing, drainage, building and construction and site management. The qualifications list on the About page shows the qualifications the workplace is best suited to support, and every scenario lists its units and qualifications.

Talk to CAQA

Pricing, reseller terms, matched assessment kits and private branded copies: info@caqa.com.au or 1800 266 160. Browse the full catalogue at caqaresources.com.au.