Incident, Near Miss and Hazard Reporting Procedure

Purpose. Sets out what must be reported, how quickly, who investigates and how corrective actions are tracked to closure.

1.What must be reported

All injuries, illnesses, near misses, hazards, property damage, environmental incidents, dangerous occurrences and stop work events must be reported. There is no incident too small to report. Reporting a near miss gives Keystone the chance to fix a hazard before someone is hurt.

2.Immediate actions

The first priority is the injured person. Give first aid, call emergency services if needed and make the area safe. The site supervisor must be told immediately. If a person is seriously injured or a dangerous occurrence has happened, the scene must not be disturbed except to help the injured or make it safe, because WorkSafe Victoria will need to inspect it.

• Attend to the injured person and call 000 if needed
• Make the area safe and isolate plant
• Tell the site supervisor immediately
• Preserve the scene after a serious incident
• Do not speculate about cause with anyone outside Keystone

3.Reporting timeframes

The worker or supervisor must complete the Incident and Hazard Report Form and enter the event in the WHS register within 24 hours. The WHS and Quality Manager must be told by phone immediately for any injury needing medical treatment, any dangerous occurrence and any event involving a member of the public. Notifiable incidents must be reported to WorkSafe Victoria immediately by the WHS and Quality Manager or the General Manager, with the written notification within 48 hours.

4.Investigation

The site supervisor investigates minor incidents and hazards. The WHS and Quality Manager leads the investigation of injuries needing medical treatment, lost time injuries, dangerous occurrences and repeat events. Investigations must identify the immediate causes and the underlying system causes and must be completed within ten working days.

5.Corrective actions

Each finding must have a corrective action with an owner and a due date entered in the WHS register. Actions must follow the hierarchy of controls. The WHS committee reviews open actions each month and the register is not closed until the action is verified as effective.

6.Return to work and records

Business Support coordinates WorkCover claims and return-to-work plans with the injured worker and their doctor. Incident records must be kept for at least five years, or until the worker turns 25 for a young worker, and must be treated as confidential.